Privacy policy

The short version

We collect what we need to take your order, ship it, support you, and keep the store safe. We use payment processors and our shipping partner to fulfill orders, and ad/analytics tools to run the site. We do not sell your personal information. Email support@kartwow.com to access or delete your data.

This policy explains how KartWow, operated by Master AI Labs (Palm Bay, Florida, United States), handles your information when you use this site or buy from us.

What we collect

  • Contact and order details you give us (name, email, shipping address, phone if provided).
  • Order and payment status. We do not store full card numbers — card and bank payments are handled by our payment processors.
  • Account information if you create an account.
  • Device and usage data (such as IP address, browser, and pages viewed) through cookies and similar tools.

How we use it

  • To process, ship, and support your orders.
  • To prevent fraud and keep the store secure.
  • To improve the site and understand what customers like.
  • To send you marketing only where you have opted in; you can unsubscribe at any time.

Who we share it with

We share only what is needed with: our payment processors (to take payment), our fulfillment/supplier partner (to ship your order to you), email and messaging providers (to send order and support messages), and analytics and advertising providers (described below). We may disclose information if required by law. We do not sell your personal information.

Cookies, analytics, and advertising

We use cookies and similar technologies for essential site features, analytics, and advertising measurement. If we run ads, advertising platforms (such as Meta, TikTok, or Google) may use a pixel to measure whether their ads led to visits or purchases. You can limit this through your browser settings, your device's ad settings, and the opt-out tools those platforms provide. Where required, we ask for your consent before setting non-essential cookies.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, opt out of certain sharing, and unsubscribe from marketing. To make a request, email support@kartwow.com. We will respond within the time required by applicable law.

Data retention and security

We keep your information for as long as needed to provide the store and meet legal and accounting requirements, then delete or anonymize it. We use reasonable technical and organizational measures to protect your data, though no method of transmission or storage is completely secure.

Children

KartWow is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes and contact

We may update this policy; the version shown here is current as of your visit. Questions or requests: Master AI Labs, Palm Bay, Florida, United States, email support@kartwow.com.